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FAQs

Donation Package
& Booking

Donation Package FAQs

You have questions? Well, you've come to the right place because we have all the answers! Here's what you need to know before you auction our Safari Package.

So, What Exactly is on Offer?

To assist you in your next fundraising benefit auction, the owners of Zulu Nyala Game Lodge and Heritage Safari Lodge are donating luxury photo safari packages to your organization.
In short, the package is valued at $5,950 and includes a 6-night stay for 2 people at Zulu Nyala Heritage Safari Lodge or Hemmingway Tented Camp in Hluhluwe, KwaZulu Natal, South Africa.
Please see below for more details.

How does it Work?

The Zulu Nyala group are offering you an unlimited amount of photo safari packages for you to auction off at your charity auction. There is a minimum bid on each package of US$ 3,000, but if they don't sell you don't owe us anything!
When the packages are sold, the proceeds are split 50/50 with the Zulu Nyala Group. We do not require any money upfront from your organization. Once the packages have been sold and the successful bidders have paid your organization, there is a 30-day period from the date of the auction in which your organization must pay the Zulu Nyala Group 50% of the value the package was sold for at the auction.
** Please note: Your winning bidders will only be able to book their stay with us once we have received payment in full from your organization.

How do we pay Zulu Nyala?

Please collect payment for the package from the winner/s. Then once the payment/s have cleared, please arrange to pay 50% of the funds to Zulu Nyala.
*No further deductions or fees should be deducted from Zulu Nyala's half of the proceeds.
As of the Ist of July 2022, South African banks are no longer accepting any foreign checks. Therefore, any of the following payment methods will be acceptable: Credit Card / Wire Transfer / PayPal

What is the Preferred Payment Option for Zulu Nyala?

Credit Card: You can pay by credit card, but please be aware that the actual amount deducted will be marginally different to the amount authorized. This happens because we can't put a US$ amount through in South Africa, so we use the exchange rate n the day to convert the charge into South African Rand.
Your bank then converts the Rand amount back into US$, so the dollar amount deducted will vary because the banks always buy and sell currency at different rates.
PayPal: paypal@zulunyala.com

What if we cannot sell the trip for US$ 3,000 per couple?

If the Photo Safari sold at auction for below US$ 3,000 per package, you may send Zulu Nyala the required US$ 1,500 minimum per package and keep the balance.

Are we allowed to re-sell the package/s?

No, the organization may not resell the packages. However, the winning bidders may re-donate their package, however, a transfer fee of US$ 110 is payable and the existing expiry date will apply (two years from the original auction date).
** Please note: If Zulu Nyala did not received payment for the original package then the trip is invalid and cannot be resold, extended or transferred **

Can we refer the trip to other organizations/events?

You are more than welcome to refer the package to other organizations, in fact we encourage you to do so! Please ask them to contact Debbie Bosman at bosman@zulunyala.com for additional information.

Can standard rooms be upgraded?

Standard rooms can be upgraded to suites. Guests are to please enquire about pricing and availability of suites with photosafariezulunyala.com when booking.

Which methods are available for selling the trip?

Many organizations offer the package during an auction- silent auctions, live auctions, online auctions or by raffle.

Booking Information & Trip Planning FAQs

Call Us: (011) 27 35 562 0177 or 1-800-810-4835
Office Hours: Monday - Friday : 08.00 am - 19.00 pm (CAT) | Saturday : 08.00 am - 12.00 pm (CAT)

Zulu Nyala Tours is based at Zulu Nyala Heritage Safari Lodge in Hluhluwe, South Africa. They are available to help you with all your airport transfers, travel arrangements, accommodation and tours in Southern Africa.

At Zulu Nyala we strive to ensure that all of guests' stay in our beautiful country is a memorable one. We are more than happy to help plan the entire itinerary for our guests' travels through Southern Africa. The team has been involved in the tourism industry since 2002 and has expert knowledge in arranging tour packages which will meet any and all requirements for their trip. Zulu Nyala Tours can provide affordable tour packages to suit any budget and are able to arrange tours in Johannesburg, Cape Town, Kruger Park, Victoria Falls, Botswana, Kenya and many more.

How Far in Advance does Someone need to Book?

It is essential that accommodation is booked prior to confirming flights.*

How does Someone Book their Trip & what about COVID19 Regulations?

Please contact the Reservation Team directly on photosafari@zulunyala.com to check availability and secure your reservation before confirming your flights. We have many guests visiting us each year and a limited number of rooms.

Where is Zulu Nyala Situated?

Zulu Nyala is a privately-owned safari game reserve, located in one of the largest and most diverse conservation areas in Southern Africa ulu Nyala is situated in Hluhluwe, North of KwaZulu Natal, South Africa.
GPS Coordination Zulu Nyala Heritage Safari Lodge : GPS: 27°57'10.21"S - 32°14'48.25"E

Contact Us Today

We look forward to hearing from you!